FlexOps: 24/7 managed dispatch so you don't need an internal operations desk

Getting started with FlexOps™ begins with an evaluation of the energy assets or facilities that will participate in dispatch events. Rodan works with your team to understand the market programs involved, the operational capabilities of the assets and the telemetry or controls infrastructure required.

Once the assets are connected, FlexOps™ begins monitoring system operator signals and coordinating dispatch responses. This ensures that the operational framework is in place before the next event occurs.

Organizations often deploy FlexOps™ alongside other Rodan platforms to strengthen overall energy management. For example, FacilityIQ™ can provide performance visibility across facilities, while SettlementIQ™ verifies financial outcomes.

If the organization participates in demand response programs, FlexOps™ helps ensure dispatch signals are executed reliably.

The goal is to create a dependable operational layer that allows energy assets to participate in electricity markets without requiring a full internal operations desk.

FlexOps™ executes dispatch signals by continuously monitoring system operator communications and interpreting those signals in real time. When a dispatch instruction is issued, the system immediately identifies the relevant assets and coordinates the required operational response.

Rodan’s monitoring infrastructure ensures that signals are received without delay. Once interpreted, dispatch instructions are transmitted to the appropriate facilities or energy assets so operators can implement the required adjustments.

This process eliminates the need for internal teams to manually monitor grid communications. Instead, FlexOps™ provides a structured workflow that ensures dispatch execution occurs reliably and within the response windows defined by electricity markets.

Facilities can verify their operational response through FacilityIQ™, which tracks energy consumption and event performance across connected sites. If participation generates revenue through demand response programs, those payments can later be validated through SettlementIQ™.

By coordinating signal monitoring and execution, FlexOps™ ensures that assets respond consistently to grid events.

FlexOps™ improves operational reliability by providing continuous monitoring of system operator signals and coordinating dispatch responses automatically. Instead of relying on manual oversight, the platform ensures that signals are detected and acted upon immediately.

This reliability is particularly important in markets where response windows are short. Missing a dispatch signal or responding too slowly can result in penalties or lost revenue opportunities.

By centralizing dispatch monitoring, FlexOps™ eliminates gaps that can occur when responsibility is distributed across multiple teams or vendors. Rodan acts as the single accountable partner responsible for receiving signals and coordinating the response.

Facilities can confirm operational performance through FacilityIQ™, which provides real-time visibility into site-level response. Settlement outcomes related to these events can then be verified using SettlementIQ™.

This combination of monitoring, execution and validation creates a more reliable operational framework for energy demand management.

FlexOps™ supports energy market participation by ensuring that assets respond reliably to dispatch signals issued by system operators. Many electricity markets require participants to respond within specific time windows, and failure to do so can result in penalties or lost revenue.

By monitoring signals continuously and coordinating operational responses, FlexOps™ helps ensure that participating assets remain compliant with market requirements. This reliability is essential for organizations participating in programs such as demand response programs or ancillary services.

FlexOps™ also provides operational visibility so asset owners can confirm that dispatch events are executed as expected. When paired with FacilityIQ™, teams can see how individual facilities respond to dispatch signals.

Financial outcomes from market participation can then be verified using SettlementIQ™. For organizations that also track market conditions, MarketIQ™ offers additional insights into system activity.

Together these capabilities create a reliable framework for participating in electricity markets.

FlexOps™ works alongside other Rodan platforms to create a more comprehensive energy management environment. While FlexOps™ focuses on dispatch execution and operational response, other tools provide complementary insights.

For example, MarketIQ™ provides visibility into electricity market conditions and system activity. This information helps organizations understand the broader context behind dispatch signals.

PeakIQ™ focuses on peak demand forecasting and alerting, helping facilities prepare for potential peak events. Meanwhile, FacilityIQ™ tracks facility performance during events so teams can verify how assets respond.

After events occur, SettlementIQ™ validates billing and settlement outcomes to ensure revenue and costs are calculated accurately.

Together these platforms create a connected ecosystem that links market intelligence, operational execution and financial validation.

Energy demand management refers to the process of controlling or adjusting electricity consumption in response to grid conditions, market signals or operational strategies. Large energy users and asset operators often use demand management to reduce peak demand charges, participate in electricity markets or support grid reliability.

FlexOps™ supports energy demand management by providing a managed operational layer that executes dispatch signals from system operators. Instead of requiring internal teams to monitor grid instructions around the clock, Rodan receives those signals and coordinates the appropriate operational response.

This approach is particularly valuable for organizations participating in demand response programs or managing energy assets that respond to market signals. FlexOps™ ensures that dispatch instructions are executed consistently and within required response windows.

Organizations often pair FlexOps™ with FacilityIQ™ to monitor facility performance during events and SettlementIQ™ to verify settlement outcomes. When broader market visibility is needed, MarketIQ™ provides additional electricity market intelligence.

Together these tools support a more coordinated approach to energy demand management.

FlexOps™ can manage a variety of energy assets that participate in electricity markets or respond to dispatch signals. These assets may include flexible industrial loads, battery energy storage systems, distributed energy resources and other controllable power systems.

For commercial and industrial operators, demand management often involves adjusting facility operations during grid events. For power producers and asset owners, dispatch may involve responding to system operator instructions related to generation or storage.

FlexOps™ provides the operational framework required to monitor these signals and coordinate the appropriate response. Instead of managing each asset individually, organizations gain a centralized operational layer that ensures consistent execution.

When assets operate across multiple facilities, FacilityIQ™ can provide visibility into how each location performs during events. If participation results in market payments or program revenue, SettlementIQ™ helps confirm settlement accuracy.

This integrated approach allows organizations to manage a portfolio of energy assets more efficiently.

Organizations need managed dispatch services because electricity markets operate continuously and dispatch signals can occur at any time. Without dedicated monitoring, facilities risk missing response windows or failing to execute dispatch instructions correctly.

Building an internal operations desk capable of monitoring grid signals 24 hours a day is expensive and operationally complex. FlexOps™ addresses this challenge by providing a managed service that monitors system operator signals and coordinates dispatch responses on behalf of participating assets.

When a signal is received, FlexOps™ translates it into operational instructions that ensure assets respond within the required timeframe. This reliability is critical for organizations participating in demand response programs or other market-based services.

Facilities can track operational performance using FacilityIQ™, which provides site-level visibility into energy consumption and event response. Financial outcomes can then be verified through SettlementIQ™.

By outsourcing dispatch monitoring to a dedicated platform, organizations reduce operational risk and improve participation reliability in electricity markets.